FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Town Center in Keller, TX, we cater to every lifestyle with spacious one, two, and three-bedroom floor plans. Have questions about our community? Visit our FAQs page for insightful answers and discover what makes living here truly special. Your future home awaits!

Availability & Floorplans

  • Can I be added to a waitlist if no units are available?

    Yes, you can be added to our waitlist.


  • Are there short-term or flexible lease options available?

    Yes, 3-18 months.

  • Do prices change based on lease term or floor plan?

    Yes, prices change based on floor plan and lease terms.


Application & Leasing

  • What is the application process and timeline?

    Online application; provide proof of income and rental verification (if applicable). Approval/denial status is provided within 7 days.

  • What documents are required to apply?

    Government-issued photo ID, proof of income, completed application, and signed qualifying criteria.

  • Can I lease an apartment without an in-person visit?

    Yes, easily apply online via the Olympus Town Center website.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    $75 application fee, $160 admin fee, $500 deposit (additional deposit may be required), rent/prorated rent, and pet fee and pet rent (if applicable).

  • Are there additional monthly fees (pet rent, parking, amenities)?

    If applicable: $25 pet rent, $175 detached garage, $15 liability compliance.

  • What payment methods are accepted?

    Check, cashier's check, money order, credit card, debit card.

  • Are late fees charged for late rent, and when?

    10% on the 4th day of the month.

Resident Policies

  • What is the guest policy?

    Anyone not listed in the lease cannot stay in the apartment for more than 2 days in one week without our prior written consent, and no more than 4 days in any one month.

  • What is your smoking policy?

    We do not have a smoking policy.


Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    Pool 9a-10p; 24hr fitness; 24hr resident business center; clubhouse M-F 9a-6p, Sat 10a-5p.

  • Are there community events or resident programs?

    Monthly resident events.

Parking & Transportation

  • Are parking permits required?

    No, permits are not required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Electricity: https://www.tcectexas.com; Internet: https://official.spectrum.com; water/sewer is set up by the property; Insurance: provider of choice, with Town Center listed as an additional interest. Upload proof of coverage at https://www.ho4verify.com/resident_portal/olympus.

  • What internet or cable providers service the community?

    Internet - Spectrum; Electricity - Tri-County.

  • Is renters insurance required?

    Yes. Liability $100,000 minimum.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Trash varies/mo, valet waste service $25/mo, pest control $6/mo.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, call 817-745-1300, option #3, then option #2 to page our on-call maintenance team.

Accessibility

  • Are accessible (ADA) apartments available?

    No, we do not have ADA-accessible floor plans.